Black Lava Camp

DO NOT STAY HERE There are things I cannot compromise on: - Good service is only provided by the lady at the front office. Others seem to have no intention of working - The roads are not accessible for all cars. It can only be passed by big cars such as SUV, 4WD, etc. For you who using a city car, they directed to park in the space they provided, and they facilitated a shuttle car to go down. Everything fine until i found out, THE FREE SHUTTLE CAR IS ONLY FOR CHECK-IN AND CHECK-OUT. If I want to go out, I have to pay 200k rupiah for one time up and down (not per day). The most annoying thing is: i was not informed before. In fact, I found out because when I checked-in there was a woman who wanted to use shuttle car to the upper parking lot to get her items she had left behind. And i heard about the 200k for the shuttle car topics. - The parking lot is chaos. The cars were piled up, no one was there. I have to wait for the staff below (at the hotel) to go up and move the car. This took about 30-40 minutes. * For people who stay here to find peace and quiet, hopefully you won't meet any other groups with kids. For Black Lava management, maybe you should start thinking about making the rooms soundproof. My advice: think twice before you book a room in here.

Had a 2 night stay at black lava camp and it was a very pleasant one. Apart from its pretty inaccessible location, the cozy rooms and views you get makes it worth it ! The prices are extremely reasonable for the services provided. As the place is on Kintamani which is a mountain area, it can get a little cold in the evening, depending on the time of year. Visited in late September (temperature around 15 degrees). Overall a good experience and would recommend giving this place a try ! They also provide free breakfast with many options.

Super nice place, stunning views, cozy lodges and friendly staff. Breakfasts and transfers to Kemp are included, although the road is not as bad as it is described. We had already went down that day and it was fine. But there are a few minuses that really spoil the vacation and need to be fixed: 1. Unbearable heat in the rooms from the time the sun rises until sunset. The capsules get hot and it is impossible to stay there. Need to put a ventilation system and then it will be fine. 2. At 8am construction started under our capsule, it was very noisy which made it difficult to relax. Flies were also uncomfortable, but this is a problem everywhere in Kintamani.

We stay few days ago in Potato 9 Room. The stay was amazing! we request for some extra decoration for our anniversary and it was perfect! The view was perfect and the bathtub hot water is working fine if you know how to use it ( after some times the water running cold, you just need to close and open the sink again) Thank you for the great stay and for sure we will go there again for our next trip.

A really nice location and very instagramable. You get a lovely view of the 3 mountains and the lake and it’s a fairly quiet area. However that’s all that we found was good. We were told to meet at a cafe for pickup. They asked us when we were going to arrive and we said 1pm. They said that’s fine. We assumed we could be taken there earlier and wait around until our room was ready as check in starts at 2. We were waiting at the cafe until nearly 2:30. The driver said he was there waiting for us but we later found out he had parked his car down a dirt road in a construction site where we couldn’t see him despite telling us to meet in the parking space at the cafe. This was really frustrating but he was at least very friendly when driving us there. The staff were friendly upon check in and even carried our bags down to our tent. This was nice of them and the Potato 8 we stayed in was also a nice room with a great view and great shower. It does get quite warm in the tent and there is no aircon. They provide a fan however when we checked in we didn’t have any power or running water in the shower. We thought we would go for a swim in the pool but the water looked murky and green and hadn’t been cleaned. The bed was comfy but the tents could use some maintenance. There are a lot of flies and other insects around so definitely bring bug spray. It would be good for staff to provide some insect repellent and fit each door with a fly screen. Most of the staff were friendly except one guy at the restaurant. He seemed like he didn’t want to be there and made us feel very unwelcome. I’ve noticed a few other people complain about him as well. The food can take quite a while and was pretty disappointing. I ordered the yoghurt, granola and fruit for breakfast the day of check in. The next day they confirmed my order but left me waiting 20 minutes to tell me they didn’t have any yoghurt or granola. I got the noodles instead and they were a bit bland not very hot and were stuck together. Our meals took a while to prepare and were obviously not cooked fresh for us. There is also no access to free drinking water and they only provide two 600ml bottles in your room. You can’t get in and out of the camp unless you pay them 200.000 for the shuttle so stock up on snacks and water before you come. We’d also just recommend buying two minute noodles for lunch or dinner instead of having their food. Keep in mind there’s no fridge in the room. It was overall a nice location but needs much better management and maintenance. We won’t be coming back or recommending it to others. It’s not worth the price we paid and you can easily get nicer accommodation for a cheaper price here.

I was arranging a friend birthday celebrations there and stayed for a night at the camp with big group. We love the view so much, and the camp site is beautiful. The food is great, Big Thank you and appreciate the head chef for quick response and help me arranged the event really well. The staff is very friendly and very helpful too. The value of the price is to high, compare with other camp that has same facilities and similar view. The tent got to hot already at 7am, as there were no fan at all tent or even at the suite rooms. We were unhappy with slow responds of the admin. And were really disappointed, that the management, letting a group band doing some video clip making at camp area at 6am. They were making noise with the drums and drone flying around the tent side with loud noise aswell. Is really not acceptable. I hope, the management will do better work from now on. Thank you, goodluck.